New Patient Portal launched. 10th November 2020
We are pleased to announce that we recently introduced a new patient portal allowing you to fill in your forms prior to arriving at Riverside Dental Practice. We hope this will give you the peace of mind that all unnecessary points of contact have now been removed. This includes your arrival and departure through reception. You can watch this short video which shows you how it works. How to use Patient Portal.
Corona virus Update 4th Nov 2020
Job Vacancy- Dental Nurse/Receptionist – 4th Nov 2020
Riverside are looking for a new member of our Dental Team as one of our current team members is moving abroad.
The role we have is both as a receptionist and as a dental nurse in surgery assisting our dentists. It’s part time and includes a couple of Saturday mornings a month. There will be plenty of additional hours available to cover sickness and holiday over the year. Exact days/ hours of working and pay rates ( based on previous experience) are negotiable with the successful applicant.
Ideally we would like to appoint a qualified dental nurse but we are happy to take an enthusiastic unqualified candidate and to help them gain a professional Dental Nurse registration through on the job training.
Riverside itself is a long established practice with an excellent reputation for providing high quality dentistry with a friendly face. We are a friendly, relaxed, fun working environment and we have a very low staff turnover so the opportunity to join us doesn’t come up too often.
Please contact the practice by email or phone for an application pack and more information
Telephone 01271 813721
Riverside staff save a life.
The Riverside Dental team has received a letter of thanks from the Chief Dental Officer of England, after the quick actions of our staff helped save the life of a patient who had a medical emergency outside the practice recently – well done everyone!
Coronavirus Update 22nd July 2020Please don’t come to Riverside Dental unless we have booked you an appointment.
Corona virus Update 17th June 2020
Corona virus Update 29th May 2020
Managing toothache at home 19th April 2020
Corona virus Update 10th April 2020
Corona virus Update 27th March 2020
In line with national guidelines, Riverside is currently closed between 8am-4pm please call 01271 813721 for advice or more information.
Corona virus Update 24th March 2020
I just wanted to write to you and let you know what’s going on at Riverside. Obviously all areas of our lives have been turned upside down over the last few days and dentistry is no exception.
At Riverside we always try to put our patients first and look after you as well as we can. We also want to be a caring employer and we must safeguard our team. They are at the heart of how we look after you.
Following advice from the Chief Dental Officer and The British Dental Association on Friday 20th March, we are obliged to cancel and postpone all routine care.
We have moved to providing appointments for severe emergency problems only. We are not able to provide any routine care and we are exceedingly limited in the treatments we are able to undertake in an emergency situation.
Every dental practice in the country has to follow this guidance in order to reduce the spread of covid-19 and to safeguard dental workers who are at a higher risk of severe infection compared to the general population.
As things stand today 24th March we are still available by phone during our normal hours. If you have a dental emergency, we will offer advice over the phone, including speaking to a dentist if appropriate. If your problem qualifies as a severe dental emergency using one of the nationally published guidelines, we will offer you a face to face appointment to treat you. If you are asymptomatic for Covid -19, at the present time, the appointment will be with us at the practice. If you have Covid -19 symptoms we will refer you to NHS 111 so you may be treated in a centre with the appropriate PPE.
Out of hours there will be instructions on our answer phone to tell you how to contact a dentist.
It is quite likely that in the coming days the arrangements will change and we will not be providing appointments ourselves even for asymptomatic patients. In that situation, there will still be emergency appointments available at a centralised treatment centre. As things stand we expect your first point of contact to still be Riverside’s phone number for advice and telephone triage.
We are unsure how long this situation will persist but we will be back to our normal service provision as soon as we are able and we will try and increase the surgery time we have, where possible, to make sure no-one is waiting for treatment any longer than necessary.
If you have an appointment booked in the next three weeks please consider it cancelled. You might wish to call us and rearrange it for a future date so you have something in the book as we are likely to be busy once things are back to normal.
Thank you for reading this far and thank you for letting us take care of your teeth up until now and on into the future.
Corona virus Update 20th March 2020
Corona virus Update 17th March 2020
Corona virus Update 13th March 2020
The geographic element of the case definition has now been removed. Travel and contact history are no longer important for diagnosis, which is on the basis of symptoms alone. If people who have travelled do not have symptoms they do not need to stay at home, regardless of their travel.
STAY AT HOME IF YOU HAVE CORONAVIRUS SYMPTOMS
Stay at home for 7 days if you have either :
. a high temperature
. a new, continuous cough
Do not go to a GP surgery, pharmacy or hospital
You do not need to contact 111 to tell them you are staying at home
Use the 111 coronavirus service
.If you feel you cannot cope with your symptoms at home
.Your condition gets worse
.Your symptoms do not get any better after 7 days
Corona virus Update 10th March 2020
The government announced plans on 9/3/20 to ask anyone with even mild cold symptoms to self-isolate for 7 days. It is likely that this will come into force in the next seven to ten days.
Our clinical staff regularly suffer from colds during the winter months, many of which are brought into the building by patients. We are concerned about the impact a member of clinical staff having to self-isolate will have on the ongoing and emergency care of our whole patient base.
With this in mind, we are asking that patients with ANY mild cold or flu symptoms cancel their appointments. We understand this will be an inconvenience to a small number of people, but we would ask you to consider the whole local community and their dental needs and be as understanding as possible.
Corona virus 3rd March 2020
With the increasing spread and seriousness of Coronavirus, we’re asking all patients and visitors to please phone the practice prior to attending appointments if you have visited an affected area within the last 14 days, or have been in contact with someone who has.
Also call us if you’ve had contact with anyone with Coronavirus, or you’re experiencing flu/cold symptoms – such as fever, dry cough or shortness of breath.
If you’re concerned and need health advice, phone 111 or visit: www.nhs.uk/coronavirus
Even if you think you’re OK – please think of those who might be less able to fight off an infection.
Thank you – help us stop the spread of Coronavirus.
Meet Ankit Patel
Meet Ankit Patel – he’s the latest foundation dentist being mentored by the team at Riverside Dental Practice in Braunton.
Newly qualified dentists like Ankit spend a year working under the guidance of experienced staff as part of their vocational training. They also attend a number of study days during this time to help expand their knowledge and experience.
Riverside was chosen to be a mentor practice as part of the NHS Devon and Coastal Dental Foundation Scheme, and has now been taking part in this vital training programme for 15 years.
Update from Riverside Dental Nurse Kate’s Trip to Africa
Every 10 minutes a child in England has a rotten tooth removed in hospital.
- Tooth decay is preventable but remains the most common reason for hospital admissions for children aged 5-9 years
- As the government’s Soft Drinks Industry Levy comes into effect, PHE’s Change4Life campaign is encouraging parents to swap sugary drinks for healthier alternatives to protect their children’s teeth
Read the report here.
Braunton Dental Nurse Mercy Ships Volunteer.
Our dental nurse Kate is in the papers again this week, with her trip to volunteer onboard a hospital ship in Cameroon – still time to donate!
Read the article here.
Riverside Dental Nurse Heads To Africa
Saturday opening in 2017 – news release 03.01.17
With Rebecca Richardson joining Riverside Dental in Braunton permanently this year, we’re continuing to open on some Saturdays in 2017. Dentist and hygienist appointments will be available.
Increased opening hours means we’re still able to take on more new patients, with appointments currently available during the week and at weekends – please phone our reception team on 01271 813721 for more details.
Between now and the end of March we’re open on the following Saturdays from 9am – 1pm:
We’ll publish dates for later in the year in the near future.
Long serving dentist retires – news release 30.12.16
The end of 2016 sees us wave a fond ‘goodbye’ to one of our long-serving and highly respected dentists.
John Walley has worked part time here at Riverside Dental, Braunton, for the last seven years and has worked at many different practices in North Devon since he moved here in 1984. John came to Dentistry relatively late in life but has still devoted more than 40 years to caring for the region’s gnashers!
It’s finally time for him to take a well-deserved retirement and whilst we are going to miss his company, we hope he enjoys the extra time it will bring.
John’s list of patients will transfer to Rebecca Richardson who is leaving Vicarage Street Practice in Barnstaple and joining us early in 2017 on Thursdays as well as continuing with her Saturday mornings.
The image below was created by our team as part of John’s retirement present – good luck John!
New opening times & new staff at Riverside Dental, Braunton – news release 09.11.16
We’re opening on some Saturdays from this weekend so that we can give you more flexibility on appointments, and take on more new patients.
The dates and times confirmed so far are 9am to 1pm on November 18th and 26th, December 3rd, January 14th and 28th, February 25th. Dentist and hygienist appointments will be available on these days.
We also have another new staff member who has just started with us after two years working in Barnstaple, Joe Lander who joins the Riverside team as a Dental Nurse.
Riverside Dental Practice expands – news release 13.10.16
The family run Riverside Dental Practice in Braunton is expanding in November with the addition of new local dentist Rebecca Richardson.
Rebecca says; “I moved to Devon with my family three years ago, after falling in love with the scenery and the landscape while on holiday. I’m looking forward to joining the team to be able to offer high quality dentistry to the whole family in a relaxed and genuinely caring environment.”
It means the practice will be able to open on two Saturday mornings each month, and take on more private patients.
“With today’s hectic pace of life it can be difficult for people to fit in appointments during the week, especially if you have a family,” said dentist Chris Preston. “We’re really excited to be able to start offering Saturdays, and to have the opportunity to take on new patients.”
Alongside the new weekend dentist appointments, a hygienist will also be working the Saturday shifts and under the General Dental Council’s ‘Direct Access’ scheme you don’t need to registered with the practice to use the services of a hygienist.
This year Riverside Dental has also started offering on-site hypnotherapy with Lee Evans, which has been especially useful for nervous patients, plus dentist Chris Preston has now trained to give cosmetic Botox and filler treatments.